Mind train - Employee Assistance Programme, Critical Incident Debriefing

For Business

Employee Assistance Programmes

Employee Assistance Programmes

A tailor made programme focused on "Creating Self Empowerment" benefiting your company, and the people in your organisation. Combining the essences of effective employee assistance, with organisational needs, the programme provides the opportunity to motivate and invest in your people.

You can call, write, fax or e-mail our Business Manager to discuss how Mind train can help you, on the following contact addressess

e-mail

enquiries@mindtrain.co.uk

Telephone

020 8505 5078 (UK)

Facsimile

020 8281 7726

Address

10 Harley Street London W1N 9PF

Why choose Employee Assistance Programme? Back to top

The reasons for adopting a Employee Assistance Programme (EAP) may be one or more of the following rationales:

For UK companies in the 1980s, stress in the workplace was ten times more costly than industrial relations disputes. Recent figures from the Confederation of British Industry (CBI) stated;

"Drink related disease cost the economy £1.7 billion, and 8 million lost working days. Coronary artery disease and strokes cost a further £3.7 billion, and 91 million lost days. The cost to an average UK company of 10,000 employees is 73,000 lost working days, lost production of over £2.5 million, and even 42 deaths.

30 % to 40% of all sickness absence from work is attributed to mental and emotional disturbance."

Top-performing organisations have a strong culture of implementing and maintaining employee assistance programmes. The search for excellence in products or markets, quality or customer service must inevitably tie in intimately with the desire to provide excellence of treatment for those employees who aspire to such standards.

A desire to provide in-house facilities for all staff, as a caring approach to the content and context of work. You may recognise that your employees undertake to devote their best physical and mental endeavours to their work. In return, the organisation normally attempts to mitigate the damaging aspects of work, and treat the employee with reasonable consideration.

The Employee Assistance Programme has much to offer in creating a high-quality contribution from employees at all levels. Any implementation of Employee Assistance Programme needs careful preparation, design, introduction, negotiation, operation and evaluation.

The Mind train Employee Assistance Programme Back to top

The emphasis is on 'tailor made', a Mind train strategy which recognises that every organisation is different and will wish to implement the programme in various forms and ways. The fundamental elements of the programme are; Primary Intervention, Secondary Intervention, and Personal Intervention.

Primary Intervention

Stress appraisal

The effective way of tackling stress is to eliminate it at source. Intervention is guided by prior diagnosis to identify these stressors. The diagnosis would usually also measure job satisfaction, coping behaviour, as well as physical and psychological health. This is a very effective way of identifying problematic areas for management review and subsequent direction. The diagnosis also provides a baseline whereby subsequent intervention can be evaluated.

Secondary Intervention - Self Empowerment Skills

Generally focused on training and education, and involves awareness-raising activities and skills training programmes.

Examples of group training

Relaxation

Lifestyle information

Planning

Decision making

Stress

Time management

Assertiveness

Problem solving

Self esteem enhancement

Positive attitude

Another key factor is the development of a supportive organisational culture, therefore, employees should not feel awkward about admitting to any difficulties. A strategy of health promotions will help to achieve this caring culture, and can take a variety of forms such as workshops, brief focused training and long term training programmes.

Examples of health promotions

Healthy eating

Smoking cessation programmes

Dealing with Stress

Pain management

Alcohol control

Depression

Personal Intervention

Access to confidential professional training / therapeutic services for employees wishing to deal with problems in the work place or a personal setting. This service follows a strict code of ethics and can deal immediately with employee issues with the reassurance that the service is independent of the organisation. The service can also be offered for personal training, particularly useful for senior management seeking guidance on dealing with delicate staff matters or work issues.

Personal therapy

Typical presenting problems for therapy services are:

Depression

Low self esteem / self confidence

Eating disorders

Phobias

Breaking bad habits

Personal training

Typical training requirements:

Staff termination

Sales techniques

influential communication